Terms and Conditions


GENERAL TERMS AND CONDITIONS

 

 

1.   INTRODUCTION

These are the Terms and Conditions governing the use of https://theskillbill.com, (the Website) and the agreement that operates between us and you (the User). The Website is owned and operated by THE SKILLBILL NETWORK INTERNATIONAL FZCO hereinafter referred to as “THE SKILLBILL” (us/our/we) and these Terms set out the rights and obligations of all users (you/your) in relation to your use of the Website. Please read these General Terms and our Privacy Statement carefully. By using the Website, you are consenting to be bound by the ‘then’ current Terms and our Privacy Statement. We may revise the Terms and information contained on the Website at any time and without notice. If you do not agree to these Terms or the Privacy Statement, please refrain from using the Website.

If you have any questions about the Terms or the Privacy Statement, please contact us at info@theskillbill.com, or DSO-IFZA, IFZA PROPERTIES, Dubai Silicon Oasis, Dubai, United Arab Emirates.

 

 

2.   TERMS TO USE

These Terms of Use (“Terms”) were last updated on June 1st, 2023.

THE SKILLBILL’s mission is to empower lives through learning. We enable anyone anywhere to enrol in informative skill enhancing sessions to learn. We consider our marketplace model the best way to offer valuable essential life skill developmental content to our users. We need rules to keep our platform and services safe for you, us, and the instructor’s community. These Terms apply to all your activities on THE SKILLBILL website, THE SKILLBILL mobile applications, our APIs, our digital platforms and other related services (“Services”).

If you are a speaker on THE SKILLBILL platform, you must agree to the Instructor Terms. We provide details regarding our processing of personal data of our users and speakers in our Privacy Policy also.

If you live in the United States or Canada, by agreeing to these Terms, you agree to resolve disputes with THE SKILLBILL through binding arbitration (with very limited exceptions, not in court), and you waive certain rights to participate in virtual session actions, as detailed in the Dispute Resolution section.

2.1 Accounts

You need an account for almost all activities on our platform, including to purchase and enrol in a session or to submit a session for publication. So, keep your password safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You should/must reach the age of consent for online services in your country to use THE SKILLBILL.

When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You shall not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed permanently.

You shall not share your account login credentials with anyone else. You are responsible for what happens with your account and THE SKILLBILL will not intervene in disputes between users or speakers who have shared their account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.

Users and speakers must be at least 18 years of age to create an account on THE SKILLBILL and use our Services. If you are below this age of consent to use online services, you will not be allowed to create a THE SKILLBILL account. If we discover that you have created an account that violates these rules, your account shall be terminated permanently.

You can terminate your account at any time by following specific steps. Refer to our Privacy Policy to see what happens when you terminate your account.

2.2 Session Enrolment and Lifetime Access

When you enrol in a session, you get a license from us to view it via THE SKILLBILL Services and no other use. Don’t try to transfer or resell sessions in any way. We grant you a live session access license, except when we have to disable the session because of legal or policy reasons.

Under our Instructor Terms, when speakers deliver a session on THE SKILLBILL, they grant a license to the session to users. This means that we have the right to sublicense the session to the users who enrol in the session. As a user, when you enrol in a session, whether it’s a free or paid session, you are getting a license from THE SKILLBILL to view the session via THE SKILLBILL platform and Services, and THE SKILLBILL is the licensor of record. Sessions are licensed, and not sold, to you. This license does not give you any right to resell the session in any manner (including by sharing account information with a purchaser or illegally downloading the session and sharing it on torrent sites).

In legal, THE SKILLBILL grants you (as a user) a limited, non-exclusive, non-transferable license to access and view the sessions and associated content for which you have paid all required fees, solely for your personal, non-commercial, skill enhancing purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular sessions or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any session unless we give you explicit permission to do so in a written agreement signed by a THE SKILLBILL authorized representative. This also applies to content you can access via any of our APIs.

We generally give a lifetime access license to our users when they register with our website to enrol into any number of sessions. However, we reserve the right to revoke any license to access and use sessions at any point in time in the event where we decide or are obligated to disable access to a session due to legal or policy reasons, for example, if the session you enroled in is the object of a copyright complaint, or if we determine its content violates our Trust & Safety Guidelines. To be clear, the lifetime access is to the user’s page and upcoming session’s description content but not to the speakers or previously attended sessions.

Speakers may not grant licenses to their sessions as users directly, and any such direct license shall be null and void and a violation of these Terms.

2.3 Payments, Rewards and Refunds

When you make a payment, you agree to use a valid payment method.

2.3.1     Pricing

The prices of sessions on THE SKILLBILL are determined based on the terms of our Promotions Policy. We regularly run promotions and sales for our sessions and certain sessions are only available at discounted prices for a set period. The price applicable to a session will be the price at the time you complete your purchase of the session (at checkout). Any price offered for a particular session may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users.

If you are logged into your account, the listed currency will usually be US Dollars or you may see is based on your location when you created your account. If you are a user located in a country where use of sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.

2.3.2     Payments

You agree to pay the fees for sessions that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as Boleto, SEPA, direct debit, or mobile wallet) for those fees. THE SKILLBILL works with third party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. Check out our Privacy Policy for more details.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the session you are enroling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any session for which we have not received adequate payment.

2.3.3     Rewards

This rewards and Promotions Policy (“Policy”) includes information about methods that THE SKILLBILL users can use to promote sessions with referral links, and THE SKILLBILL’s optional marketing programs. By signing up with THE SKILLBILL, you agree to participate in our rewards and promotional programs. If you intend not to participate, then you may contact our support team.

THE SKILLBILL rewards program ("Program") is offered to anyone with a THE SKILLBILL account at the sole discretion of the company. Participation in the Program is automatic. You will earn THE SKILLBILL rewards ("Rewards") after your successful enrolment in a session; THE SKILLBILL shall set the milestones till when you are eligible to earn rewards. THE SKILLBILL holds all the rights to change or terminate reward point percentages and offers based on company’s business strategies.

There are a few additional rules and terms that apply to the Program:

·         The Program is void if prohibited by law.

·         THE SKILLBILL may change or terminate the Program at any time, with or without notice to you. However, any Rewards earned prior to termination shall continue to be available.

·         If you try to hack, tamper or otherwise "game" the Program, you lose all Rewards and may be barred from the Program or from THE SKILLBILL site.

·         You do not have the ability to select how the Rewards are availed.

·         Rewards may be redeemed for cash, and cannot be assigned, sold or transferred to anyone else.

·         Not all deals or programs will be available in all geographic territories or for all THE SKILLBILL content. THE SKILLBILL has sole discretion to determine which content to offer as part of the Promotional Programs and to set or update sale prices.

2.3.4     Refer a Friend

THE SKILLBILL “Refer a Friend” (“RAF”) Terms and Conditions should be read in conjunction with THE SKILLBILL Terms of Use. Where there is conflict between the “Refer a Friend” Terms and Conditions and the General Terms of Use, the specific Terms and Conditions from the “Refer a Friend” Program shall apply, but all other provisions within the General Terms of Use shall remain in full force and effect.

These terms and conditions apply to THE SKILLBILL’s Refer a Friend program. By referring a friend, acting on a referral, using the Program, or otherwise participating in the Program, the referring user and/or referred friend agree to be bound by these Terms.

·         All Users who have enroled to a session with THE SKILLBILL will be issued a RAF unique code by the company and it will be considered to be the "Referring User" for all Qualified Referrals made using that RAF unique code.

·         The Referring User can share their RAF unique code by link on social media accounts, email or any other form of communication available to them.

·         To obtain a referral reward, the Referring User must refer a Qualified Referred Friend.

·         To be considered a Qualified Referred Friend, the Referred Friend must successfully register to THE SKILLBILL and enrol to a session.

·         Referring Users will receive rewards associated with the Program as defined by THE SKILLBILL. THE SKILLBILL holds all the rights to modify referral reward programs, and the same shall be notified on THE SKILLBILL website.

·         A Referring User will not receive a reward if their referrals are not considered Qualified Friends for any reason, including if the Referred Friend does not satisfy the requirements to be considered a Qualified Friend or do not register on THE SKILLBILL using your unique referral link.

·         Referring Users will be notified on their individual user dashboard within 24 hours of becoming eligible for their reward.

·         The Stats Page can be used by Referring Users to keep track of their Qualified Referred Friends progress. Please note, the Stats Page can take up to 24 hours to refresh with updated progress.

·         A Referring User should not engage in any misleading, deceptive, annoying, or harassing practices with respect to referrals or Program communications.

·         The rewards associated with the Program can be exchanged for cash or used to book THE SKILLBILL learning sessions.

·         THE SKILLBILL reserves the right to stop any user from using our services who we believe is using a referral campaign in an unethical manner.

·         Spam and the use of Purchased or harvested lists is prohibited and will result in immediate termination of the Referring User’s account and deactivation of RAF links.

·         THE SKILLBILL reserves the right to cancel, alter, amend, suspend, withdraw or terminate the Refer a Friend Program or to change these terms and conditions at any time at its sole discretion.

We may update this Policy from time to time to clarify our practices or to reflect new or different practices. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

2.3.5     Refunds and Refund Rewards

If the session you purchased and which are not participating in the reward program is not what you were expecting, you can request for a refund to your account within 7 days of your purchase of the session. We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment processing partners, the platform from which you purchased your session (website or mobile app), and other factors. No refund is due to you if you request it after the 7-day guarantee time limit has passed. However, if a session you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 7-day limit. THE SKILLBILL also reserves the right to refund users beyond the 7-day limit in cases of suspected or confirmed account fraud.

As detailed in the Presenter Terms, speakers agree that users have the right to receive these refunds.

If we decide to issue refund rewards to your account, they will be automatically applied toward your next session purchase on our website or mobile applications. Refund rewards may expire if not used within the specified period, and have no cash value, in each case unless otherwise required by applicable law.

At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of a session that you want to refund or if you’ve previously refunded a session, we reserve the right to deny your refund, ban your account, and/or restrict all your future use of the Services. If we ban your account or disable your access to a session due to your violation of these Terms or our Trust & Safety Guidelines, you will not be eligible to receive a refund or future benefits.

2.3.6     Gift and Promotional Codes

THE SKILLBILL or our partners may offer gift and promotional codes to users. Certain codes may be redeemed for gift or promotional rewards applied to your THE SKILLBILL account, which then may be used to purchase eligible sessions on our platform, subject to the terms included with your codes. Other codes may be directly redeemable from selective vender list which will be communicated accordingly.

These codes and rewards, as well as any promotional value linked to them, may expire if not used within the period specified in your THE SKILLBILL account. Gift and promotional codes offered by THE SKILLBILL may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. If you have multiple saved credit amounts, THE SKILLBILL may determine which of your rewards to apply to your purchase. Contact our Support team for any terms included with your codes for more details.

2.3.7Chargebacks

a. The amount of a transaction maybe charged back (‘Chargeback’) if the transaction is (i) disputed by cardholder; (ii) reversed for any reason; (iii) not authorized by cardholder or if THE SKILLBILL or the issuing bank has reason to believe that it is not authorised; or (iv) is considered unlawful or in breach of these THE SKILLBILL Max T&Cs.

b. In case of a Chargeback, You will owe THE SKILLBILL and will be required to immediately pay THE SKILLBILL the amount of any Chargeback and any associated fees, fines or penalties as assessed by the payment gateway, bank, card association or processor. You agree to assist THE SKILLBILL when requested to investigate any of your transactions made using THE SKILLBILL App. Your failure in providing timely assistance to THE SKILLBILL, including without limitation providing documentation, where required within 72 hours, may result in an irreversible Chargeback.

c. Further in such cases your use of THE SKILLBILL Max or the entire THE SKILLBILL App and THE SKILLBILL Platform maybe blocked for an indefinite period of time as decided by THE SKILLBILL on a case-to-case basis.

 

2.4 Content and Behavior Rules

You can only use THE SKILLBILL for lawful purposes. You’re responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, sessions and other content you upload in line with our Trust & Safety Guidelines and the law, and respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know.

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you. Further, you agree not to upload any content or technology (including information on encryption) whose export is specially controlled under the Export Administration Regulations or other applicable regulations.

If you are a user, the Services enable you to ask questions to the speakers of sessions you are enroled in, and to post reviews of sessions. For certain sessions, the presenter may invite you to submit content as “homework” or tests. Don’t post or submit anything that is not yours.

If you are a presenter, you can submit sessions for publication on the platform and you can also communicate with the users who have enroled in your sessions. In both cases, you must abide by the law and respect the rights of others: you cannot post any session, question, answer, review or other content that violates applicable local or national laws or regulations of your country. You are solely responsible for any sessions, content, and actions you post or take via the platform and Services and their consequences. Make sure you understand all the copyright restrictions set forth in the Presenter Terms before you submit any session for publication on THE SKILLBILL.

If we are put on notice that your session or content violates the law or the rights of others (for example, if it is established that it violates intellectual property or image rights of others, or is about an illegal activity), if we discover that your content or behavior violates our Trust & Safety Guidelines, or if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform or stop you from delivering any further sessions through our platform. THE SKILLBILL complies with copyright laws. Check out our Intellectual Property Policy for more details.

THE SKILLBILL has discretion in enforcing these Terms and our Trust & Safety Guidelines. We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

If one of our speakers has published a session that infringes your copyright or trademark rights, please let us know. Our Presenter Terms require our speakers to follow the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy.

2.5 THE SKILLBILL’s Right to Content You Post

You retain ownership of content you post to our platform, including your sessions. We’re allowed to share your content to anyone through any media, including promoting it via advertising on other websites.

The content you post as a user or speaker (including sessions) remains yours. By posting sessions and other content, you allow THE SKILLBILL to reuse and share it but you do not lose any ownership rights you may have over your content. If you are a speaker, be sure to understand the session licensing terms that are detailed in the Presenter Terms.

When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize THE SKILLBILL to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.

In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with THE SKILLBILL for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes. You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.

2.6 Using THE SKILLBILL at Your Own Risk

Anyone can use THE SKILLBILL to create and deliver sessions and speakers and we enable speakers and users to interact for learning. Like other platforms where people can post content and interact, some things can go wrong, and you use THE SKILLBILL at your own risk.

Our platform model means we do not review or edit the sessions for legal issues, and we are not in a position to determine the legality of session content. We do not exercise any editorial control over the sessions that are available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the sessions. If you enrol in a session, you rely on any information provided by a presenter at your own risk.

By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. THE SKILLBILL has no responsibility to keep such content from you and no liability for your access or enrolment in any session, to the extent permissible under applicable law. This also applies to any sessions relating to health, wellness, and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of sessions, and by enroling in such sessions you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during, and after your enrolment in a session.

When you interact directly with a user or a presenter, you must be careful about the types of personal information that you share. While we restrict the types of information speakers may request from users, we do not control what users and speakers do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.

When you use our Services, you may find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

2.7 THE SKILLBILL’s Rights

We own THE SKILLBILL platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorization.

All right, title, and interest in and to THE SKILLBILL platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by speakers and users) are and will remain the exclusive property of THE SKILLBILL. Our platforms and services are protected by copyright, trademark, and other laws of both the Malaysia and foreign countries. Nothing gives you a right to use THE SKILLBILL name or any of THE SKILLBILL trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding THE SKILLBILL or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using THE SKILLBILL platform and Services:

·         Access, tamper with, or use non-public areas of the platform (including content storage), THE SKILLBILL’s computer systems, or the technical delivery systems of THE SKILLBILL’s service providers.

·         Disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.

·         Copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on THE SKILLBILL platform or Services.

·         Access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.

In any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as THE SKILLBILL); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.

2.8 Miscellaneous Legal Terms

These Terms are like any other contract, and they have boring but important legal terms that protect us from the countless things that could happen and that clarify the legal relationship between us and you.

2.8.1     Binding Agreement

You agree that by registering, accessing, or using our Services including APIs, you are agreeing to enter into a legally binding contract with THE SKILLBILL. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

If you are a speaker accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us (which include, if you are a speaker, the Presenter Terms and the Promotions Policy).

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

The following sections shall survive the expiration or termination of these Terms: Sections 2 (Session Enrolment and Lifetime Access), 5 (THE SKILLBILL’s Rights to Content You Post), 6 (Using, THE SKILLBILL at Your Own Risk), 7 (THE SKILLBILL’s Rights), 8 (Miscellaneous Legal Terms), and 9 (Dispute Resolution).

2.8.2     Disclaimers

It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our speakers is making misleading statements in their session. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recession against us in any of these types of cases where things don’t work out right. In legal, more complete language, the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions don’t allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will THE SKILLBILL or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

2.8.3     Limitation of Liability

There are risks inherent to using our Services, for example, if you enrol in a health and wellness session like yoga, and you injure yourself. You fully accept these risks and you agree that you will have no recession to seek damages against even if you suffer loss or damage from using our platform and Services. In legal, more complete language, to the extent permitted by law, we (and our group of companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance.

2.8.4     Indemnification

If you behave in a way that gets us in legal trouble, we may exercise legal recession against you. You agree to indemnify, defend (if we so request), and hold harmless THE SKILLBILL, our group of companies, and their officers, directors, suppliers, partners, and agents from an against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

2.8.5     Governing Law and Jurisdiction

When these Terms mention “THE SKILLBILL,” they’re referring to THE SKILLBILL entity that you’re contracting with. If you are a user, your contracting entity and governing law will generally be determined based on your location.

2.8.6     Legal Actions and Notices

No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) year after the cause of action has accrued, except where this limitation cannot be imposed by law.

Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to admin@theskillbill.com).

2.8.7     Relationship between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

2.8.8     No Assignment

You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

2.9 Dispute Resolution

If there’s a dispute, our Support Team is happy to help resolve the issue. Most disputes can be resolved, so before bringing a formal legal case, please first try contacting our Support Team.

2.9.1     Small Claims

Either of us can bring a claim in small claims court in a place we both agree on, as long as it qualifies to be brought in that court.

2.9.2     Going to Arbitration

If we can’t resolve our dispute amicably, you and THE SKILLBILL agree to resolve any claims related to these Terms (or our other legal terms) through final and binding arbitration, regardless of the type of claim or legal theory. If one of us brings a claim in court that should be arbitrated and the other party refuses to arbitrate it, the other party can ask a court to force us both to go to arbitration (compel arbitration). Either of us can also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.

2.9.3     No Class Actions

We both agree that we can each only bring claims against the other on an individual basis. This means: (a) neither of us can bring a claim as a plaintiff or class user in a class action, consolidated action, or representative action; (b) an arbitrator can’t combine multiple people’s claims into a single case (or preside over any consolidated, class, or representative action); and (c) an arbitrator’s decision or award in one person’s case can only impact that user, not other users, and can’t be used to decide other users’ disputes. If a court decides that this “No class actions” clause isn’t enforceable or valid, then this “Dispute Resolution” section will be null and void, but the rest of the Terms will still apply.

2.10      Changes

Notwithstanding the “Updating these Terms” section below, if THE SKILLBILL changes this "Dispute Resolution" section after the date you last indicated acceptance to these Terms, you may reject any such change by providing THE SKILLBILL written notice of such rejection by email or hand delivery to THE SKILLBILL Attn: Legal, Our Address, or by email from the email address associated with your Account to admin@theskillbill.com, within 30 days of the date such change became effective, as indicated by the "last updated on" language above. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to this "Dispute Resolution" section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and THE SKILLBILL in accordance with the provisions of this "Dispute Resolution" section as of the date you last indicated acceptance to these Terms.

2.11      Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and THE SKILLBILL reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

2.12      How to Contact Us

The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.

Thanks for your interest in helping learn and learning with us!

 

Feedback and Information

Any feedback you provide at this site shall be deemed to be non-confidential. THE SKILLBILL shall be free to use such information on an unrestricted basis.

The information contained in this web site is subject to change without notice